Your IT department in Palermo, without hiring one.
Accounts, backups, networks and security in order, on-site visits and ongoing support. Palermo province only.
«Collaboro spesso con Antonio ed è sempre molto disponibile e professionale.»
Sound familiar?
And what staying this way costs you, the day it happens.
Accounts and passwords are shared, and nobody knows who accesses what.
When an employee leaves, they still know the password. And if a file disappears, you can't tell who touched it.
There's no reliable backup: one failure or mistake and the data is gone.
One failed disk or one file deleted by mistake, and that work has to be done again from scratch. If the data belonged to clients, you also have to explain it to them.
When a PC, the network or the printer stops, you don't know who to call.
The office stops, and someone spends the morning hunting for a technician instead of working. Whoever turns up doesn't know your setup and starts from zero every time.
What we do
Accounts, security and backup
Named accounts, Microsoft 365, multi-factor authentication and structured backup: no more shared logins or data at risk.
On-site support and retainer
On-site visits when needed and a monthly block of hours: you always have your technician.
Also
Networks and workstations
Wi-Fi, printers and PCs that work.
Monitoring
Problems spotted before the damage.
GDPR and documentation
The infrastructure fully documented.
Why not an on-call technician, or the local computer shop?
They're fair choices, and for a one-off fault they're often enough. Here's what changes when IT needs looking after over time.
| What matters | On-call technician | Computer shop | M's Works |
|---|---|---|---|
| When something stops working | Comes when they're free, and fixes the fault. | Usually you take the PC to the shop, and wait. | We step in remotely or come on site, in Palermo province. |
| Before it breaks | Usually steps in at the fault, not before. | Repairs what you bring in. | Workstation monitoring and a monthly block of support hours. |
| Accounts, backup and access | Handles them, if you ask. | Often sells you what you need; running it stays with you. | Named accounts, MFA and structured backup, all documented. |
| Who knows your setup | They do, if it's always the same person. | It depends on who's there that day. | The same team, with everything documented and in your name. |
When something stops working
M's Works: We step in remotely or come on site, in Palermo province.
On-call technician: Comes when they're free, and fixes the fault.
Computer shop: Usually you take the PC to the shop, and wait.
Before it breaks
M's Works: Workstation monitoring and a monthly block of support hours.
On-call technician: Usually steps in at the fault, not before.
Computer shop: Repairs what you bring in.
Accounts, backup and access
M's Works: Named accounts, MFA and structured backup, all documented.
On-call technician: Handles them, if you ask.
Computer shop: Often sells you what you need; running it stays with you.
Who knows your setup
M's Works: The same team, with everything documented and in your name.
On-call technician: They do, if it's always the same person.
Computer shop: It depends on who's there that day.
The first step is a free call.
Tell us what your office looks like today. If we need to see the infrastructure in person, we come on site, in the province of Palermo, and tell you what to secure, and how.
- A reply within 24 hours.
- A free first call about workstations, network and backups.
- If needed, a site visit at your offices: it has a cost, and we tell you upfront.
- The inventory: workstations, network, accounts, backups and what's missing.
- A written quote, with monthly hours if you need them.
The first call is always free. The on-site visit has a cost, which we tell you before booking it.
- 01Site visitWe map your infrastructure as it is today and what's missing.
- 02SecuringIdentity, access, MFA and backup: foundations first.
- 03OrganisationTools, networks and files in order, with training for your team.
- 04Ongoing supportA monthly block of hours for maintenance, security and small jobs.
you have an office or a business in Palermo province, no in-house technician, and you want someone who answers when something stops working.
you're outside Palermo province. We only provide IT management where we can actually come on site.
Before starting, people ask us
“And when everything stops?”
We come on site: we're not a distant helpline.
“Does it cost as much as an employee?”
No: the skills of a large company at the cost of a service, not a salary.
“What if I change provider one day?”
Accounts, data and credentials stay yours and documented: anyone can take over.
It holds for the software we build too: at Finanzamille, authentication, email and services run on vendors contracted by the client, not by us.
The case study →What people ask us
No: we only provide IT management in the province of Palermo, so we can actually come on site when needed.
Yes. Accounts, data and credentials are yours, documented and under your control.
A monthly block of hours for maintenance, security and small jobs, plus on-site visits when needed.
Want an IT department without hiring one?
We'll survey your infrastructure (in Palermo province) and tell you what to secure and how.